Our Process

How we get your assets back.

We do not guess. We follow a strict, proven system to lock down your accounts, trace your stolen money, and return it to you safely. Here is exactly what happens when you contact us.

Step 1Time: Within 2 Hours

Secure Intake & Review

You fill out our secure form with the details of your hack or lost assets. A senior expert reviews your case immediately to see if recovery is possible. If we can't help, we tell you right away.

Step 2Time: Day 1 - 3

We Track the Hackers

Our blockchain team starts tracing where your money went. If your accounts were hacked, our engineers find the backdoors the hackers left open and close them so they can't get back in.

Step 3Time: Ongoing

Working with the Law

If your money was moved to a crypto exchange (like Binance or Coinbase), we work with law enforcement to freeze the hackers' accounts before they can cash out.

Step 4Time: Varies by Case

Asset Recovery

We take action to retrieve your assets. This might mean breaking into your damaged hardware wallet, resetting your locked accounts, or forcing exchanges to return your frozen funds.

Step 5Time: Final Step

Safe Return

We transfer your recovered money to a brand new, safe wallet. We also guide you through locking down all your devices so this never happens to you again.

Act fast to get your assets back.

Every hour you wait makes it harder to recover your money. Don't wait for normal support teams to reply to your email. Contact our team right away.